Welcome to WebCheque - Privacy Policy

Our commitment to privacy

Thank you for visiting the www.webcheque.com.au web site. This web site is operated by First Data Resources Australia Limited (ABN 88 002 603 830) "First Data Australia" or "us" or "we").

Protecting consumer privacy is very important to us. Our online Privacy Statement is available to inform you about our collection and use of personal information so that you can make informed choices about how your own information is collected and used. Currently, our online Privacy Statement is only applicable to customers and visitors in Australia who visit this web site. Our online Privacy Statement reflects our policies covering personal information collected at this web site on or after the effective date shown above.

We believe that information used responsibly benefits consumers and the economy, whether it is information we house on behalf of consumers conducting transactions or information we collect on behalf of our business clients. For example, we use consumer information every day to ensure fast and accurate processing of thousands of electronic transactions. In addition, we strive to better serve our customers by offering goods and services that we believe fit their needs and interests. When identifying an opportunity, we may use consumer information we have collected in an effort to identify consumers who may be interested in that opportunity.

These policies guide us in the collection and use of information as well as our employee's responsibilities in protecting your privacy. We use personal information about consumers only in a manner consistent with these policies.

Cookies

A "cookie" is an identifier that we transfer to users' computer hard drive through users' web browsers to enable our systems to recognise users' browsers and interact more efficiently with users' computers.

This web site uses cookies only to aggregate information about the pages that users visit so that we can update and redesign this website, as necessary, in order to provide you with the most useful information.

When you browse this web site you may do so without revealing your identify. Personal information such as your e-mail address is not collected unless you provide it to us. We do not disclose domain name or aggregate information to third parties other than vendors who assist us with this web site and who are under strict confidentiality requirements. You can generally configure your browser to accept or reject all cookies or notify you when a cookie is used. We suggest that you refer to your browser instructions or help screens to learn more about these functions, bearing in mind that if you configure your browser so as to not receive any cookies, a certain level of functionality of this web site and other web sites may be lost.

Collection of personal information

The nature of the personal information we collect about you online is generally comprised of your name, mailing address, e-mail address and phone number and is strictly limited to the information that you voluntarily provide to us.

We use the personal information you supply to us on this web site for such purposes as contacting you so that we can provide you with the information you have requested (such as press releases and investor information), following up on job opportunities that you have inquired about and occasionally sending you other information that we believe you would find interesting about First Data Australia and our services. If you provide incomplete or inaccurate information to us, we may not be able to provide you with the services you are seeking.

We do not collect information about anyone's ethnic origins, political or religious beliefs, trade union membership, sexual preferences or criminal record.

Use and disclosure of personal information

In common with many other businesses, we use agents and other third parties to conduct certain activities on our behalf and provide certain services to us. For this purpose, we may need to provide these third parties with your personal information. Where such disclosure occurs, we will require these third parties to keep your information confidential and use it only for the purposes for which we are permitted to use it. Furthermore, we will not disclose your personal information to such third parties unless you have consented to this disclosure.

However, there are some disclosures to third parties that will not be subject to your consent, such as disclosures required or permitted by law (such as disclosures to credit reporting agencies) and to prevent fraud or other malicious activities. In addition, First Data Australia may disclose customer information to companies that, like First Data Australia, are part of the First Data corporate family (in which case your personal information will remain confidential and the purpose for which the information is used will not change). These disclosures may consist of the following:

financial background information describing a customer's financial status;
identification information, such as name and address data;
transaction information, such as account activity, debit activity or credit activity; and
other information relating to financial matters.

There may also be circumstances in which we consider a consumer has, by their actions, released us from our duty of confidentiality or has consented to the disclosure of personal information about them without actually stating that this is the case.

The types of organisations to which we may disclose consumer's personal information includes:

financial institutions, such as banks, credit card companies and brokerage houses;
retailers, such as home furnishers, clothing stores and florists;
companies that process transactions or provide other services for us; and
government agencies.

We are committed to protecting the confidentiality of personal consumer information

We limit access to your personal information to those of our employees and employees of our affiliates who need your personal information to fulfil their business responsibilities. Such employees must adhere to our privacy policies. Employees violating these policies may be subject to disciplinary action, up to and including dismissal. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that your personal information is safeguarded.

We use appropriate security safeguards

At First Data Australia, security is a priority. We employ appropriate measures to protect consumer information against unauthorised access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security and other appropriate technologies. We continually review and enhance our security systems as necessary.

We maintain procedures to assure the quality of information we collect and where applicable, we will inform you about how you can access your personal information and make corrections, if necessary.

We will employ reasonable measures to ensure the quality of personal information we collect, use or disclose is accurate, complete and up-to-date. Where information is collected by us directly from consumers or sources other than our business customers, we will permit such sources, if possible, to dispute or correct any erroneous, incomplete or out-of-date personally identifiable information. Of course, this correction would not be possible if the information is proprietary to one of our business customers, reflects historical transaction information or if correction would violate the privacy or legal rights of a third party. Where applicable, we abide by laws related to such information.

You can access your registration information by clicking on "My Account". You can also request that we provide you with access to the personal information we hold about you and we will provide you with such access where possible. In the event that we are unwilling to provide you with such access, we will provide you with the reasons for our decision.

You can also correct factual errors in your personally identifiable information by sending us a written request that credibly shows error. We reserve the right to independently verify any such claims made. To protect your privacy and security, we also will take reasonable steps to verify your identity before making corrections. In the event that we are unwilling to correct personal information, we will provide you with the reasons for our decision.

We reserve the right to assess a service charge for providing you any information in connection with your request (although such a fee will not apply to the lodging of a request for access).

Our web site is not directed at children under the age of 18

Our web site is not directed at children under the age of 18 and we do not collect or maintain information at our web site from those we actually know are under the age of 18.

Our web site may be linked to other web sites

We may create links to third party web sites. We are not responsible for the content or privacy practices employed by web sites that are linked from our web site.

Consent

We may disclose consumer information to third parties as described earlier in this notice. Many of these disclosures are beneficial to consumers because they permit goods and services of interest to consumers to be offered to consumers at attractive rates. We strive to give consumers choices about how their data will be used.

Your personal information will not be disclosed to any third parties unless you have consented to such use of your personal information. Of course, there are some disclosures to third parties that are not subject to your consent, such as disclosures permitted or authorised at law, to prevent fraud or other malicious activities or to a company which is a member of the First Data Corporate family.

When you register to use this web site, you will be asked whether you consent to the use and disclosure of your personal information as described earlier in this notice. You will also be given the opportunity to express a wish not to receive any marketing materials. Simply check the appropriate box and submit your choice with your registration information. You always have the right to change your mind. To change your selection, go to "My Account", retrieve your registration information and make the change you desire. Furthermore, you will receive notice if the use and disclosure of your personal information as described earlier in this Privacy Statement changes and you will be asked whether you consent to the revised use and disclosure of your personal information.

We hold ourselves accountable to our privacy principles

We are committed to meeting the highest standards for our privacy program. To that end, we have appointed a senior official, who serves as the company-wide officer with responsibility for the administration and implementation of our privacy program.

The First Data Australia officer, working closely with individual business units, is responsible for:

administering employee privacy training and employee compliance related to the our privacy policies;
conducting periodic assessments of our compliance with our privacy policies, as well as specific implementation policies and procedures; and
ensuring that we actively participate in appropriate privacy activities, including self-regulatory initiatives.

If you choose to visit www.firstdata.com.au, your visit and any dispute over privacy is subject to this online Privacy Statement and our conditions of use. If you have any questions or comments about our online Privacy Statement, or for some reason believe we have not adhered to our statement, please contact:

First Data Australia at
+61 2 9959 7333

As stated above, this Privacy Statement is currently only applicable to our web site customers and visitors in Australia. As we develop web sites for international audiences, we may adopt additional rules and practices consistent with this statement to conform to the policies or requirements of those countries. We may alter this statement as needed for certain products and services and to abide by local laws or regulations around the world. We reserve the right to amend or modify this statement from time to time. We urge you to review this statement whenever you visit in order to obtain the most current statement. You may change your choices at any time.

Thank you for visiting us..